FAQ
There are two ways that you can purchase from us:
IN STOCK ITEMS:
These items are available for delivery immediately. (3-5 days delivery, depending on area).
PRE-ORDER ITEMS:
Pre-orders have a lead time of +/- 3 to 4 weeks.
EXCHANGES/RETURNS:
Should you not be happy with your purchase, the item must be returned within 7 days from date of delivery at a cost to the buyer. A credit note will be issued. Exchanges can also be done, but courier cost will be for the buyers account. We do not offer cash refunds, except if a damaged item is received.
Sale items cannot be returned or refunded.
CONTACT US
If you have any questions on how to return your item to us, contact us.
Email: sam@amelialilly.co.za / Whatsapp: 0624617255
