FAQ

There are two ways that you can purchase from us:

 

IN STOCK ITEMS:
These items are available for delivery immediately. (3-5 days delivery, depending on area).

 

PRE-ORDER ITEMS:
Pre-orders have a lead time of +/- 3 to 4 weeks.

 

EXCHANGES/RETURNS:

Should you not be happy with your purchase, the item must be returned within 7 days from date of delivery at a cost to the buyer.   A credit note will be issued.  Exchanges can also be done, but courier cost will be for the buyers account.   We do not offer cash refunds, except if a damaged item is received.

Sale items cannot be returned or refunded.

 

CONTACT US

If you have any questions on how to return your item to us, contact us.
Email: sam@amelialilly.co.za /  Whatsapp: 0624617255 

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